Refund policy

Returns, refunds, cancellation and exchanges

Once an order has been placed online we are unable to cancel it. Please select carefully before placing an order, as we will not refund for change of mind purchases due to the nature of the products sold by Silk and More. 

If any item purchased from Silk and More is faulty or has a defect we will replace the unused item or alternatively refund the purchase price if a replacement is not available.

We are unable to accept returned goods that have been used and are damaged after purchase.